Sir, – Further to "Ulster Bank blames human error for vanishing cash problem" (News, April 24th), we all know that humans make mistakes. I have yet to meet a human who did not make a mistake. So when a large organisation blames human error for a problem, it's like blaming water for being wet.
If you know water is wet, you put up an umbrella. If a business know humans make mistakes, then it needs to put barriers in place to protect its customers.
Ulster Bank has yet again failed to protect its customers from harm. – Yours, etc,
DERMOT O’ROURKE,
Lucan,
Co Dublin.
Sir, – I remember my granny saying long ago that all one needs in life is a little luck and a brass neck. Well listening to the demands of bankers with their talk of bonuses again verifies that view. I note that there is no mention of penalties for any corresponding failure to reach their “targets ”. – Yours, etc,
RORY O’CONNOR,
Kenmare,
Co Kerry.
Sir, – Longer days. Brighter skies. Nature in bloom.
Spring – when a banker’s thoughts turn to bonuses. – Yours, etc,
MARY BYRNE,
Bray,
Co Wicklow.
Sir, – Would it not be more appropriate for AIB to offer to repay the taxpayer for bailing it out than seeking permission to pay its senior executives bonuses in the form of share preferences? – Yours, etc,
TONY MACKEY,
Dublin 18.