ESB International, the global engineering consultancy owned by ESB, has won a new €1.4 million contract to supply services to Oman's Electricity Holding Company SAOC (EHC).
Under the contract, ESBI will support the development and implementation of a blueprint customer service framework to be rolled out across five locally licensed, distribution and supply companies in Oman. This will involve a detailed review of all existing customer functions, systems and related personnel profiles, and the development of a comprehensive “Blueprint Design” manual for implementation in all five companies.
Ollie Brogan, managing director at ESB International, said that the contract win “represents a significant milestone” for ESB International.
“It gives us a very strong platform from which to further develop our business in Oman, which is one of our strategic growth markets. It will also help us to achieve our goal of doubling the volume of our international business within five years,” he said.
Oman and the Gulf Cooperation Council region are very important markets for ESB International. Since 1975 ESB International has been working continuously in Saudi Arabia, Oman, QATAR, Kuwait, Bahrain and UAE. An early, major international contract win for ESB International was to provide engineering consultancy for a high voltage electricity transmission project in the Kingdom of Bahrain.
ESB International operates in Europe, Africa, Middle East and Asia. The company established its first office in Turkey in 2012 and will open another office in Johannesburg later this year. Employing over 800 people, ESB International has active operations in over 20 countries and has completed projects in 117 countries.
