Food recalls and the role of supermarkets

Almost every customer of the big supermarkets uses a loyalty card

Letter of the Day
Letter of the Day

Sir, – I’m amazed there has been no public or media discussion of the role of supermarkets in the recent food recall due to possible Listeriosis contamination.

If, as a doctor, I used a faulty vaccine or prescribed a faulty drug, I would be expected to check my practice data and contact all those affected.

Almost every customer of the big supermarkets uses a loyalty card.

With the click of a mouse, they could have identified the majority of customers affected.

They could have contacted them, advised them not to use the products and offered a refund.

Tesco certainly did not. I can’t speak for the other supermarkets involved, but I don’t think any of them did.

I hope the consumer regulatory authorities are contacting them.

It seems the loyalty in loyalty cards is a one-way street when profits are at stake. – Yours, etc,

DR CLAIRE GAUGHRAN,

Carrigaline,

Co Cork.