Disney hits streaming profit but warns of slowing theme park demand

Chief Bob Iger says ‘slowdown’ in experiences division offset by success of films such as Inside Out 2

Inside Out 2, with characters Joy and Anxiety, was a big success as Disney's movie business returned to form but theme parks have had a poor year. Photograph: Disney
Inside Out 2, with characters Joy and Anxiety, was a big success as Disney's movie business returned to form but theme parks have had a poor year. Photograph: Disney

The record-setting box office performance of Inside Out 2 boosted Walt Disney’s third-quarter earnings and revived confidence in the Pixar animation studio, but the company warned that slowing consumer demand at its US theme parks could continue into next year.

Theme parks have been Disney’s growth engine since pandemic restrictions began to lift. In the 2023 fiscal year, the parks business unit contributed 70 per cent of Disney’s entire operating profit, providing a financial backstop as it lost money on its streaming efforts and as its traditional television networks declined.

But Disney warned on Wednesday that revenues and operating income from its parks unit were hit by a “moderation of consumer demand ... that exceeded our previous expectations” towards the end of the June quarter.

Quarterly operating profit for Disney’s parks business unit fell 3 per cent compared with a year ago, to $2.2 billion (€2 billion). Sales of consumer products dropped 5 per cent at the theme parks from the same period a year earlier. In response, the group said it planned to “aggressively manage” costs at the parks.

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“The lower income consumer is feeling a bit of stress, the higher income consumer is travelling internationally a bit more,” Disney chief executive Bob Iger told investors on a call.

Mr Iger described it as “a bit of a slowdown that is being more than offset by the entertainment business”.

Shares in Disney fell almost 3 per cent by early afternoon on Wall Street on Wednesday.

Mr Iger praised the progress in the entertainment businesses, which had been suffering from a dearth of box office hits and losses at its streaming services.

“What we’ve been seeing with streaming is significant success driven largely by the success of our creativity,” he said, listing television shows such as Shōgun and The Bear and movies including Deadpool and Wolverine and Inside Out 2.

Inside Out 2 has taken in more than $1.5 billion at the global box office since its June 14th release, making it the highest-grossing animated film of all time. That performance, along with improvement at its Disney+ and Hulu streaming services, helped push operating income at Disney’s entertainment division to $1.2 billion in the fiscal third quarter, up from $408 million a year earlier.

Together Disney’s three streaming services – Disney+, ESPN+ and Hulu – reported an operating profit of $47 million in the quarter, compared with a $512 million operating loss a year ago.

After a scarcity of breakout hits at the box office in 2022 and 2023 – including by Pixar and Marvel – Mr Iger last year called for a focus on quality over quantity.

Marvel’s Deadpool and Wolverine, released on July 26th, has been a breakout hit with nearly $900 million in box office revenues ahead of its third weekend.

Overall Disney made net income of $2.6 billion on revenue of $23.2 billion in the quarter.

Disney’s diluted earnings of $1.39 a share were well ahead of Wall Street expectations of $1.19 and up from $1.03 a year earlier. The company raised its full-year target for adjusted earnings per share. – Copyright the Financial Times Limited 2024