Ryanair dismisses hundreds of reader baggage experiences as misinformed ‘hearsay’ We heard from hundreds of readers who insisted that what Ryanair had told us was false. Here are just some of those storiesWed Apr 09 2025 - 06:00
Romance loses its lustre as investors return to safe haven of goldWedding rings now costing hundreds of euro more as tariffs shake up markets Wed Apr 09 2025 - 06:00
Dublin Zoo chief appointed head of European zoo and aquarium associationDr Christoph Schwitzer to head body’s international efforts to promote animal welfare, conservation, education and scientific research Wed Apr 09 2025 - 01:00
No dress and no refund: A reader’s saga ordering clothes online from an ‘Irish’ firm that used stock images for staff photosThe Irish people behind Collins Kildare, at least according to its website, also appear to moonlight as stock photography modelsTue Apr 08 2025 - 06:02
Hot to go: New batch of Electric Picnic tickets sell out within minutesLimited number of festival tickets were on sale from noonMon Apr 07 2025 - 17:47
Grocery price inflation surges to more than 4.5%Sales increase at slowest pace since 2022 with greater focus on promotions and own label brands Mon Apr 07 2025 - 12:03
GoCar charges almost €2,000 when rental car breaks down after 30 minutes‘I could neither reverse nor go forward ... The following day, two sums of money, €287 and €1,650, were removed from my account’Mon Apr 07 2025 - 06:00
Trump’s tariffs: How will it hit me in my pocket and shopping trolley?Trade war to push inflation higher, causing elevated prices in supermarkets and elsewhere Fri Apr 04 2025 - 19:00
Scams, insurance not paying out and tracker issues among complaints to OmbudsmanFinancial Services and Pensions Ombudsman case studies illuminating for anyone considering lodging a complaintFri Apr 04 2025 - 13:23
Easter eggs will be smaller in Irish shops this year and likely much more expensive. Why? If you’re willing to play a game of chicken with your eggs, you’ll get a good deal on Easter Sunday. Maybe …Fri Apr 04 2025 - 06:00
Has Ryanair started penalising people with carry-on luggage?The airline tell us we are ‘as usual, misinformed’ but three separate people have had the same experienceThu Apr 03 2025 - 06:00
Reduced VAT rate for electricity and gas to be extendedEstimated cost of move is €85mTue Apr 01 2025 - 16:36
Low-income households made ‘high-risk’ changes to meet cost-of-living pressures, study findsWith difficulty accessing welfare benefits, they cut spending on essentials such as food while getting into debt to surviveTue Apr 01 2025 - 06:00
Social welfare payments for those who lose jobs will be linked to previous earnings from MondayThree weekly payment rates are available under the scheme for qualifying workersMon Mar 31 2025 - 06:00
Cost of living: ‘You are going to see €5 lattes in Ireland by the end of the year’Cost of living: our basket of goods has climbed by 33 per cent in three yearsMon Mar 31 2025 - 06:00
More than half of contactless payments in Irish retail made with a mobile phone or watchMore than 1.5 billion contactless transactions worth over €25bn made last year, figures showMon Mar 31 2025 - 06:00
What’s the story with driver numbers and my insurance?Change requires all drivers in Ireland to provide driver number for each driver covered on car insurance policySun Mar 30 2025 - 15:33
Consumers could face €1,000 increase in bills across energy, broadband and other areas from this weekSurge in costs for health insurance, energy, television, broadband and mobile phones Sun Mar 30 2025 - 10:41
If I can’t get flood insurance, can I still buy a particular house?Even people who haven’t been affected by flooding can now struggle to get insured, depending on where they liveSat Mar 29 2025 - 06:00
Paperless bills: Attaching a pdf to an email ‘should be mandatory’ The requirement to log into an online portal means many customers never check their billsThu Mar 27 2025 - 08:00
Financial scams and poor customer service prompt surge in complaints to watchdogBanking sector prompted most contacts to the Financial Services and Pensions Ombudsman in 2024Wed Mar 26 2025 - 00:15
Brian O’Driscoll issued with compliance notice by consumer watchdog over ‘misleading’ social media postFitness coach Caroline O’Mahony, who has 882,000 Instagram followers, found to have failed to use appropriate labels for commercial contentTue Mar 25 2025 - 12:21
SSE Airtricity ‘issued me with a bill of €4,300, up from an average of about €150’A reader saw her energy bills jump by 1,000% after a bad meter reading, while another suffered after failing to submit a reading when vacating an apartmentMon Mar 24 2025 - 06:00
‘They don’t answer phones’: How Aer Lingus customer care frustrated Rosemary, Dave and Paul A reader asks about allowances for disabled passengers, while another has since June been trying to get cancellation compensationSun Mar 23 2025 - 17:39
Heathrow airport to reopen with some flights to resume this eveningCompensation for those whose flights were cancelled may not be available due to event outside airlines' controlFri Mar 21 2025 - 16:50
Heathrow airport cancellations Q&A: what are my rights and options and how do I claim?More than 1,300 flights are being cancelled following a fire at a nearby electrical substationFri Mar 21 2025 - 12:35
Almost 50% of people have no savings and are struggling financially, survey showsPension deficit looms as just one in 10 women feels ‘very prepared’ financially and fewer than one in four men Fri Mar 21 2025 - 12:22
Dunnes recalls baby socks over loose thread fearsThe pink marl baby socks were the subject of a parent’s complaint to the consumer protection watchdogWed Mar 19 2025 - 14:46
Yes, Amazon.ie will give Irish shoppers choice. But no, it’s not ‘good news for all’Retailers face challenge of working with online platform or going head-to-head with it for businessTue Mar 18 2025 - 12:05
Amazon.ie opens for business as a dedicated website for Irish shoppersCompany is also launching ‘brands of Ireland’ section to help promote retailersTue Mar 18 2025 - 07:10
St Patrick’s Day parade in Dublin: ‘I don’t fancy being around people when they are too drunk’Revellers from across the world pack the city centre to see 4,000 performers, floats and marching bands on paradeMon Mar 17 2025 - 18:58
Why is Ireland the second most expensive place in Europe? These are 10 key areas where we pay more Several recent studies have reinforced how expensive Ireland is in global rankings. Here are 10 key areas where we pay well above averageMon Mar 17 2025 - 06:00
St Patrick’s Day parade in Dublin: Everything you need to know from start time to road closuresWhen does the St Patrick’s Day parade in Dublin start? And other questions answeredSun Mar 16 2025 - 14:14
President urges ‘shared responsibility’ in final St Patrick’s Day messageMichael D Higgins thanks public for placing trust in him over two termsFri Mar 14 2025 - 16:17
Micheál Martin meets Donald Trump in Washington: How the day progressedMicheál Martin meets Donald Trump in White House before attending St Patrick's Day eventsWed Mar 12 2025 - 22:16
Passenger cap blamed for drop in visitors for St Patrick’s DayFrom Wednesday of this week until next Tuesday around 400,000 passengers are expected to come and goWed Mar 12 2025 - 06:00
Zoorassic Trail: Giant animatronic dinosaurs come to Dublin ZooHighlights include a 65ft-tall brachiosaurus, 40ft-tall T-rex and triceratops the size of an ice cream vanTue Mar 11 2025 - 18:57
Ticketmaster, Eir and Ryanair top list of firms that triggered the most consumer complaints to watchdogAlmost 45,000 people contacted Competition and Consumer Protection Commission overall last year about goods and servicesTue Mar 11 2025 - 00:01
High-profile retailers admit breaches of rules on sale prices Consume protection watchdog prosecutes stores over advertised discounts in Black Friday and winter sales Mon Mar 10 2025 - 13:20
Grocery prices in Irish supermarkets on the way up again, new figures showHouseholds shopping bills have now risen by well over 20% when compared with late 2021, says Kantar WorldpanelMon Mar 10 2025 - 12:18
‘My mother (80s) is paying €2,200 on her health insurance. Could she get a cheaper plan?’ Health cover costs have only gone in one direction – up – and switching can be complicated, but it’s worth shopping aroundMon Mar 10 2025 - 06:59
Banks warn scams will worsen with criminals’ use of AISome 58% of those surveyed say they had encountered scam text messages per mobile phoneMon Mar 10 2025 - 06:00
‘Half the city is without power’: Readers in Australia share their storm experiencesIt was an ‘eerie few days’ in Brisbane as a strange weather system named Alfred came callingSun Mar 09 2025 - 14:29
Property prices likely to rise by close to 10% again this year - Ipav Estate agents say Government needs to incentivise small builders back into the market if it is to offer hope to ‘locked out’ generation Sun Mar 09 2025 - 14:16
‘Miracle’ that boy (11) stabbed in Dublin school survived, father saysBlade impacted one of primary school pupil’s vital organs and he required emergency surgeryFri Mar 07 2025 - 19:28
Over half of websites selling second-hand goods ‘potentially breaking’ consumer law Some 45% of online vendors not informing consumers correctly of right to return faulty products Fri Mar 07 2025 - 19:16
Level Health announces price hikes averaging 6% from next monthHikes should not impact any of its existing customers until November at the earliest but new customers will pay more for their coverFri Mar 07 2025 - 13:25
Vodafone, eir and Three are hiking broadband prices. What can you do about it?Broadband and mobile phone service providers are set to raise pricesFri Mar 07 2025 - 11:42
Mortgage holders and household finances - the ECB rate cut is good news. Right? In a predictable world, the ECB is likely to keep slashing rates but right now nothing is predictable Thu Mar 06 2025 - 13:35
Come all ye faithful: Dublin’s Pro Cathedral celebrates Ash Wednesday, the start of Lent‘This is not about wearing your faith on your sleeve and it’s not about parading your Catholicism ... it is a very private thing’Thu Mar 06 2025 - 08:09
