Is Irish banking broken? Scandals, ghost branches and growing customer ire indicate a big problemPricewatch: AIB’s U-turn on cashless branches is just the latest episode in the industry’s fraying relationship with customersMon Aug 15 2022 - 01:00
Different answers from every shop leaves Vodafone customer at wits’ endPricewatch: ‘On this occasion the customer experience fell short of our expectations,’ company saysMon Aug 08 2022 - 11:09
Lidl customer prevented from bringing packaging back for recyclingPricewatch: Lidl was the first Irish retailer to offer customers in-store recycling stations, the company saysMon Aug 08 2022 - 10:54
Shocking treatment from Aer Lingus after customer’s husband dies during visit homePricewatch: Another customer dismayed at VHI’s charges for upgrading MultiTrip insurance policyMon Aug 08 2022 - 01:00
An Post Money’s online banking website ‘fully operational’ after technical issuesCustomers unable to set up payments with delays in wages and other funds landing in accountsSat Aug 06 2022 - 18:35
Food safety watchdog backs removal of best-before dates from some product linesSimple measure could dramatically reduce the scale of food waste in Ireland while saving consumers moneyTue Aug 02 2022 - 19:00
Customer loyalty and deal chasing costs €500 a year, claims Aldi Claims based on research carried out by only leading retailer not offering loyalty scheme to shoppersTue Aug 02 2022 - 00:01
1992 nostalgia: The things we have and the things we’ve lostPricewatch: New market research highlighted how much we’ve changed in 30 yearsMon Aug 01 2022 - 01:00
Pricewatch: 25 potentially money-saving tips for the winter months aheadFrom insulating the attic to eating more grains and switching energy providers to walking instead of drivingMon Jul 25 2022 - 02:00
How much money have you saved working from home? We have the figuresPricewatch: Conor Pope counts the costs and savings of remote working over the pandemicMon Jul 18 2022 - 08:40
Why are some women still travelling overseas for abortions?In the News podcast: A new report shines a light on how legislation introduced in the wake of the repeal of the eighth amendment is workingWed Jul 13 2022 - 05:00Listen | 24:07
Is this the end of the road for cryptocurrencies?In the News podcast: Is a fall of more than 60 per cent in the value of virtual money a blip or the end of the road?Mon Jul 11 2022 - 07:55Listen | 20:43
Consumer woes about lost luggage, lost contacts and lost savingsA selection of queries and complaints from readersMon Jul 11 2022 - 06:09
Conor Pope’s guide to the best supermarket granolaValue for Money: It is supposed to be super healthy but one brand is a long way from thatMon Jul 11 2022 - 02:00
Scale of price hikes becoming clear and things only getting worseFactors driving up prices on global commodity markets poised to feed into foodstuffs supply chainFri Jul 08 2022 - 19:00
The last scandal and Boris Johnson’s fall from powerIn the News podcast: Irish Times London Editor Denis Staunton on a most dramatic week in British politics and what it all means.Fri Jul 08 2022 - 09:49Listen | 25:28
One in three households with school-going children are struggling as cost-of-living crisis deepensCredit Union survey points to higher back to school costs and impact cost of living crisis is having on parentsWed Jul 06 2022 - 00:04
The changing, increasingly online world of the Irish consumerPricewatch: A report by polling firm Behaviour & Attitudes examines how we are coping, post-pandemic, with a world of inflation and uncertaintyMon Jul 04 2022 - 02:00
What’s the best banger for your buckValue for Money: While a certain brand was definitely cheaper than we expected, it was also not as nice as we expectedMon Jul 04 2022 - 02:00
‘Bye Bye Roe’: Thousands attend Dublin anti-abortion rally celebrating US supreme court decisionGroups vow to follow US lead and continue the fight to have abortion made illegal in Ireland againSat Jul 02 2022 - 20:49
Ryanair says 12 days of Spanish crew strikes will not hit Irish flights Aer Lingus cancels more weekend flights from Dublin Airport due to Covid-19Sat Jul 02 2022 - 20:40
Airfares likely to rise by up to 30% in years ahead, O’Leary warnsRyanair chief executive says flying is currently ‘too cheap’ to make commercial senseSat Jul 02 2022 - 14:16
What are your rights if your flight is cancelled?Even if you are facing a long delay the airline must provide you with care and assistanceSat Jul 02 2022 - 11:27
Happy campers: How to get the best out of a camping holiday, from those in the knowPractice pitching your tent at home and beat the weather by swimming in the rainSat Jul 02 2022 - 06:18
Ireland’s facial recognition software plans to come under spotlight at UN rights sessionGarda use of the technology ‘risks privacy breaches, potential discrimination and further violations of data protection law’ says ICCLSat Jul 02 2022 - 01:00
Cost of living: Drop your loyalty, laziness and fear and save up to €5,000 a year by switching Pricewatch: Switching gas, electricity, health insurance and mortgage providers isn’t hard and it will slash your annual outgoingsFri Jul 01 2022 - 20:00
Swissport apologises for missing bags as more than 1,000 Aer Lingus passengers hit by cancelled flights Security-queue problems recede, but missing baggage emerges as latest problemFri Jul 01 2022 - 17:46
European consumer group condemns Google’s ‘surveillance capitalism’Google says it aims ‘to help people make choices on their terms’, when opening a new accountThu Jun 30 2022 - 00:01
Irish hospitality staff underpaid and overwhelmed, committee toldHigh price of hotels this summer has raised expectations among hotel guests, says Dr Deirdre Curran of NUI GalwayWed Jun 29 2022 - 19:16
What would energy rationing mean for Ireland?In the News podcast: How likely are supply shortages and how will Ireland cope?Wed Jun 29 2022 - 05:17Listen | 20:06
Cost of food allergies tops €1,600, new research showsAdults and children bear the cost of allergies according to the 'first ever' study of financial impact of hyper sensitivitiesTue Jun 28 2022 - 00:01
Everything you need to know about the summer surge in CovidWhat is driving numbers higher and what is likely to happen nextMon Jun 27 2022 - 07:32Listen | 23:28
Conor Pope’s guide to the best mozzarellaValue for Money: Own-brand version of excellent Cork-produced buffalo mozzarella shows how far some supermarkets have comeMon Jun 27 2022 - 01:00
Everything you need to know about buying sun creamPricewatch: Irish people will be spending more time in serious sun this year than at any time since 2019Mon Jun 27 2022 - 01:00
A Legoland trip put at risk over Ryanair’s passport policyPricewatch: A statement from the airline confirmed, in a somewhat aggressive tone, their rulesMon Jun 27 2022 - 01:00
Irish people are much better educated than 30 years ago, more worldly and as likely to be found in the local gym as the local pubB&A study makes clear there has been a steady increase in the rate of obesity in Ireland over the last three decadesSat Jun 25 2022 - 06:00
The resilient Irish: ‘In the last 10-15 years we have been through an economic crisis, a pandemic and now an inflationary crisis’Pollster predicts ‘age of the hyper-thrifty consumer may soon be upon us’ as cost-of-living increases continue to biteSat Jun 25 2022 - 06:00
Division exists on climate change and mask mandates amid increasing polarisation of views in IrelandSurvey points to increased polarisation of people’s views and populist politics on social and political issues, with technology at least in part to blameSat Jun 25 2022 - 06:00
We’re not alone. Spain is also struggling to cope with the strong rebound in travelDemand for sunnier climes evident as Dublin Airport set to have busiest weekend in three yearsSat Jun 25 2022 - 05:00
Minister says army could be called in to assist with delays at Dublin airport Dublin Airport prepares for busiest weekend since pre-pandemic periodFri Jun 24 2022 - 14:08
Risk of sex-for-rent cases ‘multiplying’ as refugees arrive and housing crisis deepensNew legislation aimed at criminalising sex-for-rent abuse discussed at Oireachtas justice committeeTue Jun 21 2022 - 20:57
Irish consumers paying the price as costs soar compared to EU average, research showsCosts in Ireland higher for energy, homes, hospitality, healthcare, communications and a lot more besides, research showsTue Jun 21 2022 - 15:44
Irish holiday-makers face confusion about necessary documents as air travel takes off againPricewatch: Imminent expiry date on a passport and the rules on the use of passport cards cause hassleMon Jun 20 2022 - 07:00
Conor Pope’s guide to the best supermarket burger bunsValue for Money: From cheap and tasty to pricey but with a perfect balance of sweet and saltyMon Jun 20 2022 - 01:00
Pricewatch: ‘This year we are paying €1,140. Are we mad?’One reader highlights how the recent price hikes have impacted her annual holiday to CorkMon Jun 20 2022 - 01:00
‘If my country fails, other European countries will be next’, says Ukrainian ambassador to IrelandLarysa Gerasko, speaking at Stoneybatter Festival, calls for continued support from IrelandSun Jun 19 2022 - 19:40
Customers of departing energy company asked to pay up to 40% more with alternate providersIberdrola customers put onto higher standard unit rates with Electric Ireland and Bord Gais Energy unless they make contact seeking discountsSun Jun 19 2022 - 18:54
Russian spy exposed trying to infiltrate Hague court studied in IrelandMan’s arrival at ICC would have coincided with investigations into alleged Russian war crimes in UkraineFri Jun 17 2022 - 11:12
Even moderate drinking poses risk to healthy men, warns group Alcohol can undo positive effects of active life, notes Alcohol Action IrelandWed Jun 15 2022 - 20:01
Europe bakes but no sign of heatwave for IrelandThe second heatwave of the summer is currently wafting over Spain and pushing into France and up as far as BritainWed Jun 15 2022 - 17:52
