Aer Lingus customer waiting for €343 compensation is offered €125: ‘It’s nothing short of a fiasco’Adrienne paid nearly €70 for a Dublin-London flight, but it was cancelled during the pilots’ industrial actionTue Sept 03 2024 - 06:00
Oasis tickets controversy: ‘People say it was better in the old days. It really wasn’t’Amid calls for Ticketmaster’s ‘dynamic pricing’ to be investigated, the company’s former MD says it is not a monopoly and will remain popularMon Sept 02 2024 - 18:18
Oasis tickets: Consumer watchdog review under way due to ‘legitimate concerns’ around pricingA Competition and Consumer Protection Commission spokeswoman said that it will now ‘consider all options to ensure consumer protection law is followed’Mon Sept 02 2024 - 17:42
‘Our travel nightmare began’ with a malfunctioning check-in machine in Barcelona airportPricewatch: It resulted in stress, missed flights and expense but the airline’s ‘rude’ response was unforgiveableMon Sept 02 2024 - 06:00
Oasis tickets: Tánaiste condemns ‘price gouging’ as consumer watchdog rules out inquiryNo rules broken if ‘accurate price is displayed’ at point of purchase, says competition body after 400% rise in concert ticket pricesSun Sept 01 2024 - 18:05
Oasis tickets controversy: Is ‘dynamic pricing’ any better than touting?Fans dismayed by ‘in-demand’ increases way above starting rate of €86.50Sun Sept 01 2024 - 17:03
Oasis sell out Croke Park after fans wait hours to buy tickets costing over €400Promoter MCD used so-called dynamic pricing model which saw some standing tickets more than doubleSat Aug 31 2024 - 14:39
My Oasis ticket hell: ‘I have finally reached the top of the queue but I have lost interest’From presale panic to the horror of Ticketmaster’s queuing system, trying to buy tickets for Oasis has been a week-long rollercoasterSat Aug 31 2024 - 13:24
Oasis pre-sale gets under way with many tickets priced substantially more than initially announcedThere has been no indication how many tickets be will left for the general sale which starts at 8am on SaturdayFri Aug 30 2024 - 19:56
Oasis tickets countdown: Time of ticket release, how to prepare and whether or not to refreshGeneral sale tickets are available from 8am on Saturday but a presale ballot may skip some to the top of the queueFri Aug 30 2024 - 15:05
Credit cards at risk: What should I do if affected by Fota Wildlife Park cyberattack?While cyberattacks are all too common, it is quite unusual for customers of any company to be told they need to cancel their credit or debit cardsThu Aug 29 2024 - 18:13
CRU retains supports for energy customers for winter aheadResearch shows arrears levels trending at historically high levelsThu Aug 29 2024 - 17:47
Fota Wildlife Park cyberattack: Thousands may be vulnerable as financial and other personal details compromised Cork visitor attraction ‘is in the process of contacting all potentially impacted customers’Thu Aug 29 2024 - 11:31
Bank of Ireland’s green car loan that seemed to vanish in a puff of smoke Pricewatch: A reader called Brendan was none too happy when he contacted us to detail his dealings with his bank when looking for car financeThu Aug 29 2024 - 08:00
‘He didn’t even notice us leaving... once he saw the Lego’: First day of school a mix of emotionsPupils entering junior infants class start 14-year cycle in Irish education systemWed Aug 28 2024 - 12:38
The top 10 scams you currently need to watch out forBogus messages from broadband providers and hotel-booking websites are other tactics used by scammersWed Aug 28 2024 - 06:00
Oasis return: 11 steps to give you the best chance of getting ticketsSet your alarm to be up early, have your Ticketmaster account on standby and stick to just one browser window on your deviceTue Aug 27 2024 - 22:04
Oasis: Dublin hotel rates rising - but still too early to count cost of reunion concertsPromoters not yet told how much to charge for Croke Park gig tickets but many hotels yet to release availability for 2025Tue Aug 27 2024 - 16:34
‘Tell me Mr Conor, do you have any questions?’ A scammer calls PricewatchFraudsters stole almost €100 million from Irish consumers last year – an increase of 16 per cent on 2022Mon Aug 26 2024 - 06:05
‘Horrible and very stressful’: Aer Lingus let down older passengers with mobility scooter who needed helpReader whose husband has dementia says she had to endure a lot of negative looks and comments alleging responsibility for delayed flight from Nice to DublinTue Aug 20 2024 - 06:00
Overbooking flights: Shelbourne fans let down as Swiss turns passengers awayUpset at a boarding gate for three supporters planning to travel to Zurich for matchMon Aug 19 2024 - 06:00
No last-minute sun holiday bargains, but good value trips to Paris available, say travel expertsFrench capital suffering post-Olympics hangoverThu Aug 15 2024 - 06:00
Eir, Ryanair and Sky most likely to be referenced by callers as consumer complaints rise 18%Vodafone, Harvey Norman and Currys were also among the top 10Wed Aug 14 2024 - 00:01
Consumers being denied redress due to outdated rules, watchdog saysCompetition and Consumer Protection Commission expresses concern that small claims court hears only cases involving sums of €2,000 or lessWed Aug 14 2024 - 00:01
Why do shops charge for paper bags and is it justified?Retailers charging customers for paper bags are dressing it up as an environmental moveTue Aug 13 2024 - 06:00
The inspirational Kellie Harrington, so good Dublin celebrates her twice People of Dublin’s north inner city welcome back two-time Olympic champion, who’s one of their ownMon Aug 12 2024 - 22:07
Brown Thomas defends decision to charge customers 60 cent for paper bags Retailer says money brought in through levy to be used to plant 100,000 trees across IrelandMon Aug 12 2024 - 12:12
Two Ryanair passengers complain to Pricewatch. The airline is having none of itAnd an Aer Lingus passenger’s story highlights the importance of travel insurance even for short-haul tripsMon Aug 12 2024 - 06:00
Fines for breaches of passport rules to jump sharplyChanges include enhanced measures to target those who destroy documents in flight in order to claim asylumMon Aug 12 2024 - 06:00
Double Dublin homecoming for Olympic champion Kellie HarringtonKellie Harrington will be part of GPO reception as well as second local event on Portland Row on MondayFri Aug 09 2024 - 18:55
Stardust redress package approval a ‘new dawn’, says representative of familiesSolicitor Darragh Mackin led negotiations with Government and says agreement reflects ‘unprecedented miscarriage of justice’Fri Aug 09 2024 - 17:01
Stardust: Cabinet signs off on €24m redress package for families of victimsForty-eight people died in a fire in the Stardust nightclub in north Dublin in February 1981Fri Aug 09 2024 - 14:07
Online shopping: the pros and cons of a brave new world Getting products to buyers, unexpected charges and scams are just some of the issues for online retail as well as impact on high streetsFri Aug 09 2024 - 10:25
How to give yourself the best chance of buying a home amid Ireland’s housing crisisGet your ducks in a row early to give yourself the best chance of buying a house you can affordTue Aug 06 2024 - 05:45
The things that cost less in the 1990s (like parking) and the things that cost more (like food) Parking, housing and TV costs have shot up, while debt, flying and food are far cheaperMon Aug 05 2024 - 06:00
HSE misses targets in cancer services and emergency department waiting times, report showsHSE had set a target that 95% of patients aged 75 and older would not spend over six hours in an emergency department before being admitted or discharged last year but the actual percentage was just 36.4%.Sun Aug 04 2024 - 16:09
Man due in court over criminal damage to State buildingsFive ramming incidents took place in Dublin in the early hours of Friday morningFri Aug 02 2024 - 22:41
Over 200 caught speeding as bank holiday roads policing ramps upOne driver was doing 196km per hour on a 100km per hour roadFri Aug 02 2024 - 19:15
Galway Races: Ladies Day, a cursing horse and the Guinness HurdleApart from the horses, the day was all about hats, tips and flip flopsThu Aug 01 2024 - 20:59
Deposit Return Scheme: It quickly lit up Liveline, but six months in, how is it working out?From technical difficulties to queues at machines, there have undoubtedly been bumps along the roadThu Aug 01 2024 - 06:00
School uniforms costing parents €211 on average at secondary level – surveyBarnardos report finds 78-80% of schools request voluntary contribution with two-thirds of parents saying request ‘did not feel voluntary’Wed Jul 31 2024 - 00:01
VHI customers warned as new phishing scam email starts circulatingMessage designed to look like it comes from a MyVhi portal seeks to trick customers into providing personal detailsTue Jul 30 2024 - 10:38
CSO reports sharp increase in the numbers travelling at home and abroadIrish residents took a total of three million domestic overnight trips in first three months of this yearMon Jul 29 2024 - 12:04
It’s summer, but winter is coming. Act on this advice now to make it less costlyA typical Irish household will spend close to €10,000 more in winter than in summer but there’s hopeMon Jul 29 2024 - 06:00
‘Wholly inadequate’: Caoimhe lost €700 in a scam. Revolut said there was ‘no trace of fraud’The company offers cold comfort, asserting the transactions ‘cannot be considered unauthorised’Tue Jul 23 2024 - 06:00
Booking.com leaves customers ‘totally exasperated’, ‘incandescent’ and ‘down €467’Three readers share their stories of headaches and heartaches encountered when using the online travel platformMon Jul 22 2024 - 06:00
Google’s ‘unfair, bully-ish mentality’ towards my Irish microbusiness ‘is not okay’ ‘I know it is David and Goliath,’ says reader who could not get her microbusiness website verified by GoogleTue Jul 16 2024 - 06:00
It’s in the mail ... or is it? More reader stories of missing post between Ireland and AustraliaAn Post says there is no evidence of ‘systemic issues or challenges’ with mail between the two countries but urges senders to always include return addressMon Jul 15 2024 - 06:00
Shopping loyalty cards: Is it worth sharing your intimate details with a supermarket?Retailers use loyalty schemes to quietly mine data about your shopping and spending habits for various reasonsFri Jul 12 2024 - 15:19
Third elephant at Dublin Zoo tests positive for deadly virus Elephant Endotheliotropic Herpesvirus has already killed two young female members of herdWed Jul 10 2024 - 13:21
