Scams, insurance not paying out and tracker issues among complaints to Ombudsman
Financial Services and Pensions Ombudsman case studies illuminating for anyone considering lodging a complaint
Easter eggs will be smaller in Irish shops this year and likely much more expensive. Why?
If you’re willing to play a game of chicken with your eggs, you’ll get a good deal on Easter Sunday. Maybe …
Has Ryanair started penalising people with carry-on luggage?
The airline tell us we are ‘as usual, misinformed’ but three separate people have had the same experience
Low-income households made ‘high-risk’ changes to meet cost-of-living pressures, study finds
With difficulty accessing welfare benefits, they cut spending on essentials such as food while getting into debt to survive
Social welfare payments for those who lose jobs will be linked to previous earnings from Monday
Three weekly payment rates are available under the scheme for qualifying workers
Cost of living: ‘You are going to see €5 lattes in Ireland by the end of the year’
Cost of living: our basket of goods has climbed by 33 per cent in three years
More than half of contactless payments in Irish retail made with a mobile phone or watch
More than 1.5 billion contactless transactions worth over €25bn made last year, figures show
What’s the story with driver numbers and my insurance?
Change requires all drivers in Ireland to provide driver number for each driver covered on car insurance policy
Consumers could face €1,000 increase in bills across energy, broadband and other areas from this week
Surge in costs for health insurance, energy, television, broadband and mobile phones
If I can’t get flood insurance, can I still buy a particular house?
Even people who haven’t been affected by flooding can now struggle to get insured, depending on where they live
Paperless bills: Attaching a pdf to an email ‘should be mandatory’
The requirement to log into an online portal means many customers never check their bills
Financial scams and poor customer service prompt surge in complaints to watchdog
Banking sector prompted most contacts to the Financial Services and Pensions Ombudsman in 2024
Brian O’Driscoll issued with compliance notice by consumer watchdog over ‘misleading’ social media post
Fitness coach Caroline O’Mahony, who has 882,000 Instagram followers, found to have failed to use appropriate labels for commercial content
SSE Airtricity ‘issued me with a bill of €4,300, up from an average of about €150’
A reader saw her energy bills jump by 1,000% after a bad meter reading, while another suffered after failing to submit a reading when vacating an apartment