Being a manager matters more than ever
Extensive research, both before and during the pandemic has shown that good management pays off
Companies’ flight from Moscow sets some hard precedents
Re-entering Russian market – if and when it becomes feasible – will be no easy feat
Time to end toxic practice of rewarding people for failure
Handing out knighthoods and bonuses for screwing up is demoralising and poisonous
‘I’m old, not an idiot’: Older customers are ill-served by online strategies
Older customers are suffering because of organisations’ failure of customer strategy
Helping staff survive the trauma of a takeover threat
Three steps managers can take to bring staff through periods of great uncertainty
The paradox that leads professionals into temptation
If everyone is now a ‘professional’ – what does professionalism actually mean?
The queasy ‘Enron feeling’ that directors must never ignore
Twenty years after energy group collapse, memories are fading – and that is dangerous
Too much choice is confusing and unsustainable
Ford’s simple Model-T offering in black teaches much to modern supply chain agents
How management fashions can change the world
Innovative organisational habits are slow to catch on, but they can transform bloated bureaucracies
Can hybrid meetings ever live up to the real thing?
In-person meetings can trump video calls but there is a place for a best-of-both approach
The flexibility factor: Who must go back to the office?
Tech firms tend towards maximum choice for staff, with financial firms the most rigid
Bad management is not the fault of remote workers
Managers need to take responsibility for thier own failings
A win-at-all-costs mindset means Olympians miss out
Pursuit of glory can come at expense of healthier life balance and better long-term future
World can learn from Indian businesses’ ‘jugaad’ innovations
Pandemic forces companies to think creatively and jolts consumers into 21st century
It’s time to extinguish the ‘burning platform’ for good
The implication that change management is a matter of life or death was always in slightly dubious taste