Irish Aviation Authority obtains €1m in refunds for passengers
IAA paid out €1.58 million in legal costs and settlements last year, annual report shows
Commission for Aviation Regulation
Aviation sector watchdog secures €348,000 for disgruntled air passengers
Delays and cancellations the biggest bugbear for travellers as investigations continue on more than three-quarters of 2022′s complaints
Travel Q&A: What are my rights if my flight is cancelled or delayed?
Conor Pope: Strikes have led to thousands of flight disruptions across Europe in recent months. Here’s what to do if yours is cancelled or delayed
Ryanair seeks to join High Court action on Dublin Airport passenger charges
Carrier to support regulator as DAA challenges levy finding
Regulator imposes €3.1m penalty on Dublin Airport
Move means DAA will have to cut its passenger charges this year
Return of the travel agents: The package holiday is making a comeback
All-inclusive trips booked by travel agents are rising in popularity as holidaymakers seek security
Government confirms Declan Fitzpatrick as air safety chief
New body begins work in April as regulation and navigation split
No money for extra staff for security queues and cleanliness, DAA warns
Dublin Airport manager says calculating staff needs based on pre-Covid levels fails to heed “operational lessons” learned during the pandemic
Customer complaints: Who can I go to for help when at the end of my tether?
New law means authorities that enforce consumer rights have more powers to help
Plenty of blame to share over airport summer queue chaos
Dublin Airport deserved some flak for last summer’s security queue madness but Government and regulators - and even airlines - should examine their roles too
DAA warned Government of Dublin Airport queue issues months in advance
October 2021 letter to regulator that was copied to politicians warned cash squeeze would affect security and cleaning staff numbers
Proposed hikes in Dublin Airport charges ‘unjustified’ and ‘wildly excessive’, Ryanair tells regulator
Airline calls for daa to be hit with penalties over lengthy queues seen over the summer months
Aer Lingus comes in for criticism after wave of cancellations
Systems are back running but many remain stuck overseas and struggling to contact support desks
State can’t keep ‘squeezing the living daylights’ out of DAA, departing chief says
Departing chief executive Dalton Philips accepts blame for summer queueing crisis even as Ryanair boss Michael O’Leary praises his tenure
Regulators rebuff Dublin Airport bid for price hike
Commissioners propose average passenger charge of €8.52 up to 2026
Ryanair accuses Dublin Airport of seeking charges hike while passengers queue
Airline hits back at DAA case for increased passenger charges amid delays
Dublin Airport wants 71.5% rise in passenger charge by 2026
Covid-19 has completely changed assumptions current charges are based on, DAA says
Sisk and Lagan win €325m contract for Dublin Airport upgrades
Works will upgrade pavement, drainage and electrical systems
Rose Hynes confirms calling Varadkar after hearing Shannon news
Incoming IAA chair had learned she wasn’t being reappointed to head Shannon board
Regulators considering new rules for travel agents to safeguard customers’ cash
Committee and Government to review compensation process for clients of insolvent holiday firms
Below-cost airport passenger charges ‘incomprehensible’, says DAA chairman
Basil Geoghegan says business ‘cannot countenance’ charges at pre-pandemic levels
Taxpayers could contribute €5m to holiday compensation fund
Money helps customers of insolvent travel firms when insurance fails to cover the cost
Covid-19: Taxpayers funding compensation for holidaymakers
Commission for Aviation Regulation confirms ‘fund supported by’ Government only
Former JWT shareholder buying back assets in bid to revive business
Tour operator forced to fold in April as industry hit hard by Covid travel restrictions
Aviation authority aims to achieve ‘carbon neutral’ status by 2025
IAA launches environmental sustainability plan at its Clare base
Dublin Airport’s new model for airport charges meets airline opposition
Airport trying to reduce regulatory scrutiny, airlines say
Travel sector asked to pay ‘unfair’ bonds, committee hears
Merchant service providers seeking bonds of up to 30% of projected turnover as safety net
Staff from US firm to join DAA at Dublin Airport
Bechtel workers to become part of airport’s existing team to aid spending programme
Covid air travel shutdown proves insurmountable for Stobart
Aer Lingus’ regional routes partner was struggling to find a buyer and was losing the Irish franchise
Air passenger complaints to regulator more than doubled last year
Commission for Aviation Regulation received 4,543 complaints
Joe Walsh Pilgrimtours put up for sale by liquidator
Tour operator was forced to cease trading because of coronavirus pandemic
Closing ‘crosswind runway’ at Dublin Airport would be costly, says report
Regulator also found problem wind events in Dublin ‘fairly short’ in duration
Provisional liquidators appointed to Joe Walsh Pilgrimtours
Business owes €5m to people who had paid for pilgrimage packages
Q&A: What’s happened to Joe Walsh Tours, and how do I get my money back?
One of Ireland’s best-known travel companies has gone out of business. Here’s where to go
Joe Walsh Tours cites Ireland’s travel restrictions as it ceases trading
Family-run company was one of the country’s oldest travel agents
Aer Lingus vouchers fail to take off for pandemic-hit consumers
Pricewatch: Airlines need not give cash refunds if consumers initially agree to vouchers
DAA tenders for eight-year €425m upgrade of Dublin Airport
Scope and timing of works may be amended on outcome of planning processes
Ryanair angry over 30% rise in air traffic control charges
New air traffic control tower and last year’s cuts behind ‘temporary’ increase, IAA says
Rose Hynes named interim chairwoman at aviation regulator
Former Shannon Group boss will oversee Irish Aviation Authority ahead of likely split
Two flights to bring stranded Irish residents home from UK
Flights will not be accessible to those planning short trips to Ireland for Christmas, say Ministers
Dublin and Cork airports will offer incentives to airlines next year
DAA will tie discounts to number of passengers carried
‘My daughter is trying to get a refund for lost J1 costs’
Pricewatch readers’ queries: Outstanding sum can be retrieved via ‘chargeback’ on Visa card
Emerald Airlines seeks licence from regulators in the Republic
Aer Lingus put contract to operate regional services out for tender earlier this year
‘Disproportionate’ and ‘devastating’: Business owners on Level 5
‘We will be left with no option but to lay off the majority of our workforce’
Aer Lingus flights to continue post-Brexit despite ownership rules, says IAG
EU rules state EU nationals must own majority stake in airlines operating within bloc
Diarmuid Ó Conghaile appointed State’s new aviation regulator
Current CEO of Ryanair subsidiary Malta Air will be responsible for safety and consumer protection
Why you still can’t have a European holiday this summer. Or can you?
Across Europe, beaches are open and airliners are ready for take-off. It’s tempting...
Covid-19 impact: Regulators may review airport passenger fees
Commission for Aviation Regulation confirms crisis likely to make it rethink ruling
Spike in demand for pilot and aircraft engineer licences
Irish Aviation Authority says it has made all necessary arrangements to separate safety regulation and air navigation
Q&A: When can we travel again, and what does the EU ruling mean?
A look at travellers’ rights, requirements for travel to restart and refunds for cancelled trips
Consumers not obliged to accept vouchers for cancelled flights
Coronavirus: EU body sees record spike in complaints and queries as flights grounded
Holidays, flights, vouchers and refunds: Your questions answered
Will you get money back for holidays cancelled because of coronavirus? Should you accept a voucher? What if companies go bust?
Got a complaint? Know where to go
If you have issues with retailers or providers, there are organisations that can help
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