IBM is to create up to 40 new jobs at its technology campus in Dublin with the establishment of a new multilingual operations centre for its global software services.
The roles will include everything from finance, project management and business operations, in addition to recruiting candidates with particular language skills.
The new centre is expected to push the adoption of big data, cloud and collaboration to support clients around the world. It will support IBM’s software labs in rolling out services to new clients, and also support client engagement around the world.
Recruitment for the new roles will start immediately.
“The centre will integrate and interconnect information from our software engagements around the world, enabling us to apply analytics, process innovation and experience to get closer to our clients. As a result, we can offer clients a greater involvement in the design and development of our software offerings and a more personalised engagement with our services”, said Michelle Ginther IBM Software group’s director of worldwide services and education.
Separately, customer experience research company Global Reviews said it would open its European headquarters in Co Cork, with the creation of 30 jobs.
The company, which provides industry data, metrics and customer behavioural insights to ecommerce clients around the world, will be seeking to recruit experienced digital marketing and sales professionals to fill the 30 positions over the next two years.
Global Reviews' European regional director Nicholas Greig said the new team in Cork would work closely with the company's head office in Melbourne and regional office in London.
“We chose Cork because of the city’s positive energy, the calibre of the local workforce, the fact that we have secured many Ireland based clients in the insurance, banking and retail ecommerce markets, as well as the ease of access to European markets,” he added.
Welcoming the announcement, IDA Ireland chief executive Barry O'Leary said the company is an "internationally recognised leader" in data analytics and market intelligence technology.
"Global Reviews decision to establish their European headquarters in Cork highlights the city's reputation as a leading location from which to do business with Europe. "
Minister for Jobs, Enterprise and Innovation Richard Bruton said the announcement "shows the possibilities that exist in this sector".
“Big data is a sector which we have supported as part of our Action Plan for Jobs, and we put in place a number of measures to target opportunities, including establishing a technology centre in this area,” he added.
